Stakeholders
All Language Services Providers
Mission
To promote certification to employers and the importance and benefits of raising standards to an expectation of requiring and offering credentialed medical interpreters
Goals
Introduce survey for language service providers (LSP’s) but also others not present to Identify their concerns/representative view of industry.
FAQ’s to address cost, content, training issues, LSP’s should participate in process, important stakeholder group
Outreach Strategies
Use of website, list serves, Association of Language Companies to disseminate, go-to meetings
Reporting
Define 1st hierarchy, chair, etc. once defined reporting mechanism to result
Frequency of Meetings - monthly
Jeanette Anders is Employers Task Force Chairperson
IMIAArizona@gmail.com
Born in the United Kingdom, and previously resided in Europe (Italy and Germany), Ms. Anders has been involved both with the international community and within the US healthcare as a consultant and advocate for language access since her immigration to the US. Ms. Anders has been with Language Line Services since 2001 and works with partners and stakeholder programs in the health care, public and non-profit sector. Jeanette’s background includes in-depth familiarity of the conception, development and execution of linguistic and cultural access programs within healthcare organizations. Jeanette has presented training and informational programs and workshops regarding access and compliance in the context of linguistic and cultural barriers in access to quality healthcare and solutions. She has been an active member of the International Medical Interpreting Association since 1999 and serves as the IMIA State Representative for her home State of Arizona. In addition she also serves CHIA (California Healthcare Interpreting Association) as the Secretary and member of the Board of Directors, and is a Director for the National Board of Certification for Medical Interpreters. Jeanette also serves as a consultant for SAI Global understanding HIPAA to help healthcare organizations manage risk, achieve compliance and drive business improvement.
